The Cloud Kinabalu

FAQ

Free Car parking is limited to 17 vehicles parking lots
Pine garden and playground. Café viewing deck is free

UMBRELLAS may be requested from the management for a refundable RM10 Deposit.

Camping tents may be rented at RM40 per day for guests renting the Houses or the Domes.

No camping is allowed at the PINE garden open space.

Guests using the resort is to be considerate to others by keeping the noise level down at all times and especially from 10 pm onwards.

No pets ( Dogs & Cats ) are allowed at our facilities .

As this is a homestay and NOT a hotel. Room service will stop after 9pm .

For guest staying less than two night, rooms will NOT be cleaned or made up until your check out time. For Guest staying more than 2 nights, room will be cleaned upon request.

As Kundasang town has limited water supply and to save on water usage, only 10 towel will be provided for guests using the BIG HOUSE.

For all other accommodation, towels will be provided according to number of mattresses booked. Extra will be charged at RM5 per towel.

 It is encouraged that you bring your own favourite personal towel for your personal use.

One big bottle of drinking water will be provided in each room.

COWAY water Refill is available at the Café for free.

Extra bottled drinking  water is available at RM3 per bottle

Coffee and tea will be provided free in all the rooms

Kundasang also suffer from occasional POWER CUTS and we can provide

Portable LED emergency lights upon requests.

HEAVY DUTY electrical extension sockets for high powered hot plates and  electrical BBQ sets are available on request. DO NOT use normal extension

Sockets as these are a FIRE HAZARDS.

Extra mattresses at RM 30 per set with blanket & towel.

Hair dryer is upon request with a security deposit of RM30 to be refunded upon return of the unit.

Ironing board and cloth iron is upon request

Washing machine is NOT for the use of customers.

The Big house will be provided with FREE 1 Nos. of BBQ grill

For Kitchen K1 , K3 & K4 ,  BBQ grilles is available for rent at RM30 each on a first come first served basis .

No BBQ is permitted at the DOME deck and the Chalets

Stay Longer, Save More

It’s simple: the longer you stay, the more you save!
Save up to 20% off the nightly rate on stays between 7-14 nights
Save up to 30% off the nightly rate on stays between 14-29 nights

We are ready answer your question

Egestas pretium aenean pharetra magna ac. Et tortor consequat id porta nibh venenatis cras sed